Privacy Policy

Last updated: [DATE]

Important: This is a starting template only. Before publishing, have this reviewed by a lawyer or qualified privacy professional to ensure it accurately reflects how SEEDBOS handles data and complies with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).

1. Introduction

SEEDBOS ("we", "us", "our") is committed to protecting the privacy of personal information we collect through our website and software platform. This policy explains what information we collect, how we use it, and the choices you have.

2. Information we collect

We may collect the following types of information:

Contact details you provide via our enquiry form — name, email address, business name, phone number and any message content.
Account information for users of our software — username, business details and authentication credentials.
Operational data that you input into SEEDBOS — including grower records, contracts, orders, dispatch and inventory information. This data belongs to your business; we are a custodian of it.
Technical information — IP address, browser type, device information and pages visited, collected via standard server logs and analytics tools.

3. How we use your information

To respond to enquiries and provide requested information about SEEDBOS.
To operate, maintain and improve the SEEDBOS software platform.
To communicate with users about service updates, support and account matters.
To meet our legal and regulatory obligations.

4. How we store and protect your information

Personal information is stored on secure servers and protected with industry-standard encryption in transit (TLS) and at rest. Access is restricted to authorised personnel only.

5. Sharing your information

We do not sell your personal information. We may share information with:

Trusted service providers who help us operate the platform (hosting, email, analytics) under confidentiality obligations.
Law enforcement or regulators where required by law.

6. Your rights

Under the Australian Privacy Principles, you have the right to:

Request access to the personal information we hold about you.
Request correction of inaccurate or incomplete information.
Lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

7. Cookies

Our website may use cookies to remember preferences and measure traffic. You can disable cookies in your browser settings, though some site features may not work as intended.

8. Changes to this policy

We may update this policy from time to time. The "last updated" date at the top will reflect the most recent revision.

9. Contact us

To exercise your rights or ask questions about this policy, contact us at [YOUR-PRIVACY-EMAIL].